The Medical Assistant Training Program consists of three courses (MA IA, MA IB, and Integrating the Worksite Environment). These courses include content related to front office administrative duties, back office clinical duties, and job readiness skills of a Medical Assistant. The program prepares students to work as entry level medical assistants in medical provider offices or clinics. An awareness of socioeconomic diversity, cross-cultural patient care, and communication skills will be emphasized.

1. Perform return demonstration in infection control, vital signs measurement, assisting with medical examinations, and performing medical office diagnostic tests.
2. Describe effective communication strategies for assisting patients in front office reception and appointment scheduling.